Privacy Policy
Effective date: May 27, 2026
This Privacy Policy explains how Glacier Fig Lounge (“we,” “us,” “our”) collects, uses, shares, and retains information when you use glacierfiglounge.com and our games/services (the “Services”).
Information we collect
- Account & profile: username, email, password (hashed), age/eligibility confirmation, preferences, customer support messages.
- Gameplay & telemetry: game events, session times, feature usage, virtual currency balances, fraud/abuse signals, crash logs and performance.
- Device & network: device identifiers, IP address, browser/app version, OS, language, approximate location (from IP).
- Analytics & advertising data: cookie/SDK identifiers, pages/screens viewed, referral/source, ad interactions.
- Purchases: if you buy in-app items, the purchase is processed by the app store or payment provider (e.g., Apple/Google). We receive transaction metadata (e.g., product, amount, time, receipt/transaction ID) but do not receive your full payment card number.
How we use information
- Provide and operate the Services; maintain accounts and game state.
- Security, fraud prevention, and enforcing our terms.
- Customer support and service communications.
- Improve features, debugging, analytics, and product research.
- Marketing and advertising (including measuring and personalizing ads where permitted).
- Legal compliance and protecting rights and safety.
How we share information
We may share information with:
- Service providers (hosting, analytics, customer support tools, fraud/security vendors) under contracts.
- Advertising/measurement partners via cookies/SDKs to measure campaigns and, where enabled, deliver interest-based advertising.
- Payment processors/app stores to complete purchases and validate receipts.
- Legal/transactions if required by law, to protect users/our Services, or in a merger/acquisition.
Cookies, analytics, and ads
We use cookies and similar technologies for authentication, preferences, analytics, and advertising. You can control cookies through your browser settings and, on mobile, your device’s ad tracking controls. Some features may not work without certain cookies.
If you are a U.S. resident, you may have the right to opt out of “targeted advertising” and, in some states, the “sale” or “sharing” of personal information for cross-context behavioral advertising. To make an opt-out request, email contact@glacierfiglounge.com.
Data retention
We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type; we may retain certain logs and transaction records for compliance and security.
Your U.S. privacy choices
- Access/portability: request a copy of certain personal information.
- Deletion: request deletion of certain personal information, subject to exceptions.
- Correction: request correction of inaccurate information.
- Opt out: targeted advertising and certain sharing/sale uses (see above).
- Non-discrimination: we will not unlawfully discriminate for exercising privacy rights.
To submit a request, contact us using the details below. We may verify your request using information associated with your account.
Children
Our Services are not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us to request deletion.
Security
We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
Changes
We may update this policy from time to time. We will post the updated version with a new effective date.